Digital Content Purchase (eBooks)
All content purchased on our platform, including eBooks, is delivered in digital format only. This means that you receive instant access to the eBook you purchase, which you can read on various devices, such as e-readers, tablets, smartphones, or computers.
Thank you for choosing to purchase your eBooks with us.
Please read our eBook Return and Refund Policy carefully to ensure that you are fully aware of your rights and our obligations to you regarding refunds.
Refund Policy
Due to the digital nature of our eBooks, which means they cannot be returned once purchased, we do not offer refunds or accept returns. All eBook sales are considered final and non-refundable once the purchase has been made and the eBook delivered to your designated device or download link accessed.
Exceptional Circumstances
While we maintain a strict no-refund policy, we understand that exceptional circumstances may occur. Please review the following situations where a limited exception might be made:
- Duplicate Transactions: If a technical error has caused a duplicate charge to your account, please contact us immediately. We will verify the transaction and issue a refund for the duplicate charge promptly.
- Non-Delivery of eBook: In cases where the eBook has not been delivered to your device or the download link is not functioning, please contact our support team within 48 hours of purchase. We will endeavor to resolve the delivery issue. If we cannot promptly resolve the issue, we may, at our discretion, issue a refund.
- Product Not as Described: If the eBook received significantly differs from its description or the preview provided, you must report such discrepancies to us within 24 hours of purchase. We will assess the situation and, if we determine that the product was indeed inaccurately described, we may offer a replacement or a refund.
How to Request Consideration for a Refund
To request a refund under the above exceptional circumstances, please contact our customer service team with the following information:
- Your order number
- The email address used to make the purchase
- A clear and concise explanation of the issue encountered
Contact Information
For inquiries related to refunds or customer service, please contact:
- Email: [email protected]
- Phone: +91-9643822435
- Operating Hours: 10AM – 5PM
Changes to the Refund Policy
We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here that it has been updated.
Agreement to Terms
By purchasing an eBook from our website, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions.
We are committed to customer satisfaction and are more than happy to provide assistance with any issues related to your eBook purchase. Please feel free to reach out to us with any questions or concerns regarding our eBook Return and Refund Policy.