Frequently Asked Question's
About VitSupp
What makes VitSupp different from other supplement brands in India?
VitSupp is built on one simple belief: supplements should be clean, honest, and made to actually work. We focus on one best-possible formulation per nutrient, use bioavailable ingredients, avoid unnecessary fillers, and explain our choices clearly—so you don’t have to decode labels or compare endlessly.
Is VitSupp a new brand? Can I trust it?
VitSupp.com has been a trusted health education platform for over 11 years. After years of researching supplements and educating readers, we decided to build products that reflect the same standards we advocate—clean, transparent, and science-led.
Do you exaggerate benefits or make medical claims?
No. VitSupp products are food supplements, not medicines. We do not make disease-treatment claims. Our focus is on supporting general health by addressing nutritional gaps responsibly.
Who is VitSupp for?
VitSupp is for people who want clarity, not hype—those who care about ingredient quality, absorption, and long-term health rather than quick fixes.
Products & Formulation
Why does VitSupp offer only one formulation per supplement?
We believe choice should not create confusion. Instead of multiple variants and flavours, we offer one carefully researched formulation that we believe is the best possible option for most people.
Why do you focus so much on bioavailability?
Because what you absorb matters more than what’s on the label. Many common supplement forms are poorly absorbed. VitSupp chooses forms that the body can actually use effectively.
Why don’t your products include many added ingredients or blends?
More ingredients don’t always mean better results. We avoid unnecessary combinations unless they are essential. Simplicity improves clarity, safety, and consistency.
Are VitSupp supplements safe for long-term use?
Our products are designed for responsible, long-term supplementation when used as directed. However, individual needs vary, and we always recommend consulting a healthcare professional if you have specific conditions.
Quality, Safety & Testing
How do I know VitSupp products are safe and genuine?
VitSupp products are manufactured in FSSAI-compliant facilities, use high-quality raw materials, and follow strict quality standards. We believe safety should be built into the process—not assumed.
Are your products tested?
Yes. Our approach prioritizes batch consistency, ingredient integrity, and manufacturing controls. We believe testing is a responsibility, not a marketing claim.
Are VitSupp products vegetarian?
Yes. All VitSupp products are 100% vegetarian unless clearly stated otherwise.
What We Don’t Use
Do your supplements contain artificial colours, flavours, or preservatives?
No. VitSupp avoids unnecessary artificial additives that do not contribute to effectiveness.
Do you use cheap or poorly absorbed forms like magnesium oxide or calcium carbonate?
No. We deliberately avoid inferior forms that are commonly used just to reduce costs.
Are your products free from common allergens?
VitSupp avoids common allergens such as gluten and soy wherever possible. Always check the product label for full ingredient information.
Ordering, Payments & Checkout
Why does VitSupp not offer Cash on Delivery (COD)?
VitSupp operates on a pre-paid only model to ensure operational efficiency, reduce wasteful logistics, and maintain fair pricing. This helps us focus resources on product quality rather than handling failed deliveries.
What payment methods do you accept?
We accept secure online payments via debit cards, credit cards, UPI, net banking, and other supported digital payment methods.
Is it safe to pay online on VitSupp.com?
Yes. Payments are processed through secure, trusted payment gateways. VitSupp does not store your card or banking details.
Shipping, Returns & Refunds
How long does shipping take?
Shipping timelines vary by location. Estimated delivery timelines are shared at checkout and in order confirmation communications.
Can I return or exchange a product?
Returns and refunds are governed by our Shipping, Returns & Refunds Policy. Since supplements are consumable products, returns are accepted only under specific conditions such as damage or incorrect delivery.
What if my product arrives damaged?
If your order arrives damaged, please contact us promptly with photos. We’ll review and resolve the issue as per our policy.
Website, Content & Education
Is the information on VitSupp.com medical advice?
No. All content is for educational purposes only and does not replace professional medical advice.
Why does VitSupp share so much educational content? new brand? Can I trust it?
Because informed decisions lead to better health outcomes. We believe supplements should never be bought blindly.
Privacy, Data & Communication
How is my personal data used?
We collect only what is necessary to process orders, communicate with you, and improve the website. Details are explained in our Privacy Policy.
Will I receive marketing messages?
Only if you choose to opt in. You can unsubscribe at any time.
Support & Feedback
How can I contact VitSupp?
You can reach us through the Contact Us page or email us at [email protected].
Can I share feedback or suggestions?
Yes. We welcome thoughtful feedback through our Website Feedback page. It helps us improve.
Choosing VitSupp
Is VitSupp more expensive than other brands?
We focus on value, not price wars. High-quality ingredients and responsible manufacturing cost more, but they also deliver better outcomes and trust.
Who should not take supplements without consulting a doctor?
If you are pregnant, nursing, on medication, or managing a medical condition, you should consult a qualified healthcare professional before starting any supplement.