Your Privacy & Consent Choices

At VitSupp, we believe trust begins with clarity.
This page explains how we collect consent, how you can control it, and what choices you always have.

We collect only what is necessary — and only with your knowledge.

1. What Consent Means at VitSupp

Consent means your clear and informed permission for us to:

• collect personal data
• use it for specific purposes
• communicate with you

We do not assume consent. We do not hide it in fine print.

2. When We Ask for Consent

We request your consent when you:

• place an order
• sign up for emails, SMS, or WhatsApp updates
• submit a contact or feedback form
• accept cookies or analytics tools

Each time, we explain why the data is needed.

3. What You Are Consenting To

Depending on your interaction, consent may cover:

a) Essential use (no marketing)

• order processing
• shipping and delivery
• customer support
• legal and regulatory compliance

These are necessary to provide our services.

b) Optional communication (marketing & education)

With your explicit consent, we may send:

• educational health content
• product updates
• limited offers or announcements

You are never required to opt in to marketing to use our services.

4. How We Collect Consent

We collect consent through:

• unchecked checkboxes on forms
• clear opt-in actions (email, WhatsApp, SMS)
• cookie notices for analytics tools

We do not use:

• pre-ticked boxes
• bundled or forced consent
• unclear or misleading language

5. Withdrawing Consent (Your Right)

You can withdraw consent at any time.

You can:

• unsubscribe from emails
• reply STOP to SMS or WhatsApp
• contact us at [email protected]

Withdrawal of consent will not affect the legality of any processing done before withdrawal.

6. Cookies, Analytics & Tracking

We use cookies and analytics tools (such as Google Analytics and Meta Pixel) to:

• understand how the website is used
• improve clarity, navigation, and performance

These tools collect anonymised or pseudonymised data.

You can manage cookies through your browser settings.

7. Children’s Data

VitSupp is intended for adults.

We do not knowingly collect personal data from individuals under 18 years of age.
 If you believe a minor has shared data with us, please contact us immediately.

8. Your Rights Under Indian Law

Under applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, you have the right to:

• access your personal data
• request correction or deletion
• withdraw consent
• raise a grievance related to data use

9. Questions or Concerns

If you have questions about consent, privacy, or data usage, please contact:

Email:[email protected]

We take every request seriously and respond within a reasonable timeframe.

A Closing Note

Your data is not a resource to exploit.
 It is a responsibility we handle with care.