No Questions asked money bach GuaranteWe pride ourselves on bringing the best for you from all over the globe. Our confidence is visible in our No Questions asked Money Back Guarantee on Supplements. When you buy from us this is what we assure you of:

Best in Class Supplements

All products on VitSupp are new, genuine and best in Class Supplements. Every product listed on our website is preselected and absorbs readily in the body (rate of absorption vary depending on composition). We carry only those supplements which are approved by our sourcing team. We also try to bring the product at best possible prices. We don’t allow sale of old, near expiry or duplicates products.

Easy cancellations

You can cancel your order any time before we ship the product. To do so, just Log into your account on our website/ app/ mobile website. Choose the item on your orders page and click on ‘Cancel’ and you are done!

Easy returns

Our 15 Day Easy Returns policy makes it very easy to return or replace an item. Just log into your account on our website/ app/ mobile website within 7 days of delivery of item. Choose the item on the MY ORDERS page, click on ‘Return’ or ‘Replace’ and that’s it. Please return your item in its original packaging.

While we take utmost care in selecting what is best, we are still not perfect. You feedback and support is a critical for us to improve upon what we do and to make amends to the mistake we make. Therefore if you are not happy with your VitSupp order get in touch with us and we’ll either organize a replacement, provide you with a store credit or give you your money back. It’s your choice. You must be wondering how does it work, well below are some of the FAQs answered.

I want a refund! How do I initiate the refund procedure?

You simply need to contact our customer service team by sending a mail on [email protected] Our customer service team will request you to send the goods back by courier. Once we receive goods back, we will check the issue you have described and on successful verification we will initiate refund.

What is the Money Back Guarantee?

At VitSupp.com, we’re confident about the quality of the Nutritional Supplements and other products we sell. If a product that you’ve bought on VitSupp.com does not meet your expectations, we will give you back your money.

Is it available for every product?

Yes. The Money Back Guarantee applies to all products available on VitSupp.com.

Which countries are eligible for the 100% Money Back Guarantee?

All countries are eligible for Money Back Guarantee. However for orders outside India, we will deduct the shipping charges for the returned goods and refund you the rest.

How does it work?

If, within 15 days after the purchase of your product, you experience any quality issue with the product and the consumption is lesser then only 10% of the total qty in the package, we’ll give you back your money.

When will I get my money back?

The time between us issuing a refund, and you getting your money back, can vary depending on your payment method:

  • If you paid with a Cash on Delivery, we will need your saving accounts details so that we can transfer money directly to your saving account.
  • If you paid with a Visa or Mastercard or AMEX, you will get the money back on your bank account within a few business days.
  • If you paid via PayPal, the time needed to process your refund will vary, depending on the kind of payment you used (PayPal balance, or through your bank account, or your debit or credit card linked to your account). As soon as we issue the refund, you will receive an email from PayPal, which will contain more details about the process.

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